We ship drops in waves, not continuously. Here is exactly what that means for your order.
When your order ships
Drop items: Drops are produced after the window closes, so orders ship within 10 business days of the drop closing — not from the day you order. If you order on day one of a five-day window, your ship clock starts when the window ends. You will get a tracking number by email the moment it moves.
Last Line items: these are held in stock and ship within 3 business days of your order.
Mixed orders: if you order a Core item and a drop item together, the whole order ships when the drop item is ready. Order separately if you want the Core piece sooner.
Where we ship
We ship to all 50 US states via USPS. We do not currently ship internationally.
What it costs
- Orders under $75 — $7.00 flat rate, US domestic
- Orders $75 and over — Free
Rates and any applicable sales tax are calculated and shown at checkout before you pay.
How long it takes in transit
Typically 3–5 business days after dispatch. That is an estimate from the carrier, not a guarantee — once a package is with USPS, transit time is out of our hands.
Tracking
You get a tracking number by email at dispatch. If your tracking has not updated in 5 business days, email support@creasecult.com with your order number and we will open a trace.
If something goes wrong
Wrong address: we ship to the address you enter at checkout. Check it. If a package is returned to us as undeliverable, we will reship once at your cost, or refund the item minus original shipping.
Lost or stolen: if tracking shows delivered and you do not have it, check with your household and neighbours first, then email us within 7 days. We will work with the carrier, but we cannot guarantee a replacement on a drop item — there may not be one left to send.
Damaged in transit: photograph the packaging and the item and email us within 7 days. We will make it right.
Last updated: 8 August 2026